Terms & Conditions

1. About us

These Terms & Conditions apply to all products, services, and digital content offered by Strategy Studio, owned and operated by Molly Edgecombe, trading as Strategy Studio, Penzance, Cornwall, United Kingdom.

By purchasing from or using Strategy Studio, you agree to these terms. If you have any questions, contact us at [email protected].

2. Products and services

Strategy Studio offers the following products and services:

• Digital guides - Front-of-House Guide and Back-of-House Guide (£35 each or £55 as a bundle). Instant download upon purchase.
• Online course - Silent To Sold Out™ (£499 one-time or 2 × £290 payment plan). Lifetime access via the Strategy Studio course portal.
• Free resources - The Consistent Clients Scorecard™ (quiz) and CCS Workshop (live, monthly). Free to access.
• Done-for-you services - The Consistent Clients System™. Available by application only. Scope, pricing, and terms agreed individually prior to commencement.

3. Pricing and payment

All prices are listed in GBP (£) and include VAT where applicable. Prices are subject to change without notice, though any price change will not affect orders already placed.

Payments are processed securely via Stripe. We do not store payment card details. For payment plan purchases, instalments will be charged automatically on the agreed schedule using the card provided at checkout.

4. Digital products - refund policy

If you experience a technical issue accessing your purchase, please contact us at [email protected] within 7 days and we will resolve it promptly.

For payment plan purchases, once the first instalment has been charged and access granted, all remaining instalments remain due. Cancellation of a payment plan does not entitle the buyer to a refund of amounts already paid.

5. Course access

• Course access is granted to the individual purchaser only and is non-transferable
• You may not share your login details, distribute course materials, or resell any content
• Lifetime access means access for as long as Strategy Studio operates and the course exists in its current form
• Strategy Studio reserves the right to update, improve, or restructure course content at any time

6. Intellectual property

All content created and published by Strategy Studio - including course materials, guides, frameworks, copy, branding, and the names The Consistent Clients System™, Silent To Sold Out™, and The Consistent Clients Scorecard™ - is the intellectual property of Molly Edgecombe / Strategy Studio.

You may not reproduce, distribute, teach from, or create derivative works based on our content without prior written permission.

7. Results disclaimer

Strategy Studio provides education, frameworks, and done-for-you systems. Results depend on individual effort, business type, market conditions, and many other factors outside our control.

Any results, income figures, or client wins referenced in our marketing are illustrative of what is possible and are not guarantees of the same outcome for every customer.

8. Limitation of liability

To the fullest extent permitted by law, Strategy Studio shall not be liable for any indirect, incidental, or consequential loss or damage arising from your use of our products or services. Our total liability shall not exceed the amount paid for the specific product or service in question.

9. Governing law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to these terms

We may update these Terms & Conditions at any time. The current version will always be published on this page. Continued use of our products and services following any changes constitutes acceptance of the updated terms.